About Blacks Fasteners
Blacks Fasteners began trading in New Zealand in 1989 with the aim of supplying a comprehensive range of top quality fasteners at competitive prices to customers throughout New Zealand and beyond.
With our team of trained professionals offering unmatched customer service, we have grown to eight easily accessible locations around New Zealand - Nelson, Blenheim, Ashburton, Timaru, Dunedin, Invercargill and two stores in Christchurch.
The huge range of fasteners in our inventory is fully computerised, enabling on-the-spot answers to enquiries, fast quotation turnaround and efficient sales and dispatch to meet our customers requirements.
With unmatched knowledge, experience and professionalism, combined with superior products and service, Blacks Fasteners is now at the forefront of the fastener industry.Blacks Fasteners Vision
Within our chosen markets, Our Vision is to be regarded as a leader in every facet of our business, one that never accepts the status quo and continues to innovate and evolve for the benefit of our customers, our communities and our stakeholders.Blacks Fasteners Values
Blacks Fasteners values people who;
Blacks Fasteners Mission
- Champion the Customer. Place themselves in the ‘shoes’ of their customer and exceed their expectations.
- Act with honesty and integrity at all times.
- Understand that safety of staff and customers is not negotiable.
- Operate as one team. Working together to present ‘one face’ to customers, suppliers and stakeholders.
We work in partnership with our customers to enable them to progress their projects by providing them with high quality and reliable products, supported by our people delivering an exceptional customer service experience.100% Service Guarantee
Blacks Fasteners are proud to stand by our commitment to our product, our service and our customers.We Guarantee The Following:
- DELIVERY - We endeavour to deliver within 24 hours on stocked items (unless otherwise advised)
- ORDER ACCURACY - We strive for 100% accuracy
- PRODUCT GUARANTEE - Product Lifetime Guarantee
- RETURNS - We will accept returns for up to sixty days on stocked items
- EXPERIENCE - We aim to ensure that our customers are 100% satisfied by their experience of dealing with our company